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Notes from inside the disconnected operation.

231 articles on lost deals, ageing inventory, slow response times, exhausted teams and the disconnected systems behind them, and what it takes to run the business as one.

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Command Centers8 min read
How to Spot Process Drift Between Locations Before It Becomes Policy
Local workarounds quietly pull branches away from standard procedure. Here is how to diagnose process drift across locations and catch it before it becomes policy.
11 October 2026

How to Spot Process Drift Between Locations Before It Becomes Policy