Broker Commissions Shouldn’t Require a Spreadsheet War
When the CRM, the finance system and a private Excel file each hold a different commission figure, payouts stall and trust erodes. Here is how to make them agree.
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231 articles on lost deals, ageing inventory, slow response times, exhausted teams and the disconnected systems behind them, and what it takes to run the business as one.
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When the CRM, the finance system and a private Excel file each hold a different commission figure, payouts stall and trust erodes. Here is how to make them agree.
Double-booked units are rarely a discipline problem. They happen when CRM, ERP, broker portal and Excel each keep their own "available," and nothing keeps them in step.
When your website, listing portals and CRM each quote a different price, buyers lose trust and agents lose hours. Here is where listing drift starts and how to stop it.
Snags are normal at handover. What hurts is when the snagging app, CRM, contractor email and messaging chats each tell a different story. Here is how to make them agree.