Field Service & Telematics
IFS, centralized in Dojo360
IFS keeps doing what it does best. Dojo360 brings its field service and asset management into the same back office as every other system you run, so your team works from one record, one set of numbers and one inbox.
Dispatch
Jobs, crews and vehicles from IFS · refreshed 32 seconds ago
- IFS1mCrew 2 GPS shows 6 min from site
- Inbox1mETA text sent to customer on 5th Ave.
- Automations4mUrgent leak call escalated to dispatch
| Job | Crew | Status | Window |
|---|---|---|---|
| Crew 4 | On site | 9 to 11a | |
| Crew 2 | En route | 11 to 1p | |
| Crew 7 | Complete | 8 to 10a | |
| Unassigned | Urgent | ASAP |
What the IFS connector does
Reviewed against the vendor's official developer documentation.
- Status
- Integrated
- Categories
- Field Service & Telematics, Asset & Maintenance (EAM/CMMS)
- Industries
- Automotive dealer groups & distributors, Energy, oil & gas, Manufacturing & industrial distribution, Construction & engineering, Facilities management, Fuel & convenience retail, Logistics & transport, Retail & e-commerce, Healthcare providers, Hotels, restaurants & hospitality groups
- Regions
- GCC, India, Singapore, Malaysia, US, UK, EU & ANZ
- Dojo360 can pull
- Work orders
- Technicians
- Vehicle locations
- Trips
- Diagnostics
- Assets
- Dojo360 can push
- Work orders
- Customers
- Service requests
- Webhooks
- Yes
- Key limits
- Location data is sampled at the frequency set by the telematics provider.
- Access requirements
- Admin access to the client account to authorize the connection.
What flows into your Dojo
We map IFS to the shared Dojo360 data model, sync it in both directions where the API allows, and Managed Link monitors the connection so it keeps working.
- Jobs, schedules and technicians
- Vehicle location and telematics
- Job costs and invoices
Before and after
Dispatch, the office and finance each keep their own version of the job.
Jobs, crews and vehicles show on one board, and invoices raise when the job closes.
What your brand gains
Live dispatch view
See every crew and vehicle against the day's jobs.
Invoice on completion
Closing a job triggers billing without re-keying.
Utilisation tracked
Spot idle time and overruns across locations.
Modules IFS powers
Once connected, IFS data is available to these parts of the Dojo straight away.
More in Field Service & Telematics
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