Dojo360 Native
Unified Inbox
Email, SMS, WhatsApp, web chat and the AI assistant in one thread per customer.
On its own
Web chat and the AI assistant work out of the box. Other channels use your own accounts.
Alongside your systems
Sends and receives through your own WhatsApp Business, SMS and email accounts, so your numbers and sender names stay yours.
Sync: Two-way. Your connected app stays the system of record.
Requirements
Needs a connected app in: Messaging & Web Chat.
Notes and limits
- WhatsApp messages started by your business need approved templates.
- Calls are logged from your phone system, not placed by Dojo360.
- SMS sender IDs may need registration in some countries, including the UAE and Saudi Arabia.
- AI features use third-party model providers under our data processing terms.