Capability sheet

ServiceNow and Dojo360

What the ServiceNow connector can read and write, how it authenticates, and the limits to plan around.

ServiceNow
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Status
IntegratedDocs reviewed · Last reviewed 2026-10-20
Categories
Facilities Management, Customer Support & Help Desk
Industries
All industries
Regions
GCC, India, Singapore, Malaysia, US, UK, EU & ANZ
API and auth
REST API · Mixed
Dojo360 can pull
  • Cases
  • Incidents
  • Facilities requests
  • Locations
Dojo360 can push
  • Cases
  • Requests
  • Comments
Webhooks
Yes
Sandbox
Available
Key limits
  • Available objects depend on the modules licensed by the client.
Access requirements
  • Integration user with REST roles on the client instance.
ServiceNow developer documentation

ServiceNow is a trademark of its owner and is used here for identification only. See third-party trademarks.

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