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Notes from inside the disconnected operation.

231 articles on lost deals, ageing inventory, slow response times, exhausted teams and the disconnected systems behind them, and what it takes to run the business as one.

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Integration & Systems8 min read
iPaaS, Custom Middleware or a Managed Integration Service: How to Choose
A practical framework for choosing between iPaaS, custom middleware and managed integration services, scored on cost, control, skills and who owns the work long term.
24 May 2026

iPaaS, Custom Middleware or a Managed Integration Service: How to Choose