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Notes from inside the disconnected operation.

231 articles on lost deals, ageing inventory, slow response times, exhausted teams and the disconnected systems behind them, and what it takes to run the business as one.

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Finance & Compliance8 min read
Data Protection Laws and Scattered Customer Data: Why It Is a Risk Before a Regulator Calls
Customer data in personal chats, old spreadsheets and shared folders is a compliance risk under laws such as GDPR, and it is a daily operational cost long before that.
9 May 2026

Data Protection Laws and Scattered Customer Data: Why It Is a Risk Before a Regulator Calls