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Notes from inside the disconnected operation.

231 articles on lost deals, ageing inventory, slow response times, exhausted teams and the disconnected systems behind them, and what it takes to run the business as one.

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AI & Automation9 min read
Why Does Your AI Give Wrong Answers About Your Own Business? Look at the Data Underneath
AI assistants give confident wrong answers when your CRM, ERP and finance records disagree. Here is how to diagnose it and fix the data underneath instead of the prompt.
12 January 2026

Why Does Your AI Give Wrong Answers About Your Own Business? Look at the Data Underneath