Customer Success9 min read
The Real Cost of Swivel-Chair Work in Service Businesses
Retyping data between screens costs service businesses hours, accuracy and morale. Here is what swivel-chair work really costs, and how to stop paying it.
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Notes from inside the disconnected operation.
231 articles on lost deals, ageing inventory, slow response times, exhausted teams and the disconnected systems behind them, and what it takes to run the business as one.
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