Phone & Call Tracking
RingCentral, centralized in Dojo360
RingCentral keeps doing what it does best. Dojo360 brings its business phone and call logs into the same back office as every other system you run, so your team works from one record, one set of numbers and one inbox.
Calls
Call logs and recordings from RingCentral · refreshed 32 seconds ago
- RingCentral2mCall summary attached to deal RAV4 Adventure
- Automations7mMissed call created callback task
- Sales team1hTalk time leaderboard updated
| Caller | Line | Agent | Length |
|---|---|---|---|
| Sales | S. Kim | 6:42 | |
| Service | Service BDC | 3:10 | |
| Sales | Missed | — | |
| Parts | R. Das | 2:05 |
What flows into your Dojo
We map RingCentral to the shared Dojo360 data model, sync it in both directions where the API allows, and Managed Link monitors the connection so it keeps working.
- Call logs and recordings
- Call sources and tracking numbers
- Missed calls and voicemail
Before and after
Calls happen off the record, and nobody knows which ad made the phone ring.
Every call is logged against the customer and the deal, and attributed to its source.
What your brand gains
Missed calls followed up
A missed call creates a task and a text-back automatically.
Calls attributed
Tracking numbers tie phone leads back to campaigns.
Coaching material
Recordings sit on the deal for managers to review.
Modules RingCentral powers
Once connected, RingCentral data is available to these parts of the Dojo straight away.
More in Phone & Call Tracking
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