Phone & Call Tracking
CallTrackingMetrics, centralized in Dojo360
CallTrackingMetrics keeps doing what it does best. Dojo360 brings its call logs, recordings, call sources into the same back office as every other system you run, so your team works from one record, one set of numbers and one inbox.
Calls
Call logs and recordings from CallTrackingMetrics · refreshed 32 seconds ago
- CallTrackingMetrics2mCall summary attached to deal RAV4 Adventure
- Automations7mMissed call created callback task
- Sales team1hTalk time leaderboard updated
| Caller | Line | Agent | Length |
|---|---|---|---|
| Sales | S. Kim | 6:42 | |
| Service | Service BDC | 3:10 | |
| Sales | Missed | - | |
| Parts | R. Das | 2:05 |
What the CallTrackingMetrics connector does
Reviewed against the vendor's official developer documentation.
- Status
- Beta
- Categories
- Phone & Call Tracking
- Industries
- All industries
- Regions
- GCC, India, Singapore, Malaysia, US, UK, EU & ANZ
- Dojo360 can pull
- Call logs
- Recordings
- Call sources
- Dojo360 can push
- Contacts
- Call notes
- Webhooks
- Yes
- Key limits
- Local tracking number availability in target regions not confirmed.
- Recording access depends on the phone system retention settings.
- Access requirements
- Admin access to the client account to authorize the connection.
- Plan or partner requirements to be confirmed with the vendor during onboarding.
What flows into your Dojo
We map CallTrackingMetrics to the shared Dojo360 data model, sync it in both directions where the API allows, and Managed Link monitors the connection so it keeps working.
- Call logs and recordings
- Call sources and tracking numbers
- Missed calls and voicemail
Before and after
Calls happen off the record, and nobody knows which ad made the phone ring.
Every call is logged against the customer and the deal, and attributed to its source.
What your brand gains
Missed calls followed up
A missed call creates a task and a text-back automatically.
Calls attributed
Tracking numbers tie phone leads back to campaigns.
Coaching material
Recordings sit on the deal for managers to review.
Modules CallTrackingMetrics powers
Once connected, CallTrackingMetrics data is available to these parts of the Dojo straight away.
More in Phone & Call Tracking
See all integrationsCallTrackingMetrics and its logo are trademarks of their respective owner. Use here identifies compatibility only and does not imply endorsement. See third-party trademarks.