Messaging & Web Chat

Intercom, centralized in Dojo360

Intercom keeps doing what it does best. Dojo360 brings its web chat and help center into the same back office as every other system you run, so your team works from one record, one set of numbers and one inbox.

Add Intercom to my build Talk to an integration specialist
Dojo360, powered by The Ninjaz GroupSample Motor Group
IntercomIntercom synced

Unified Inbox

Conversations from Intercom next to every other channel · refreshed 32 seconds ago

Open threads
214-6%
First reply
3m 48s-41%
Resolved today
386+9%
Unassigned
12+4
ConversationsActualForecast
Routing
  • IntercomnowNew message routed to A. Haddad by vehicle interest
  • Pipeline1mThread linked to deal Prado VX
  • Automations3hAfter-hours auto-reply sent
Threads from IntercomLive
CustomerTopicOwnerWaiting
IntercomOmar K.Is the Prado still available?A. Haddad1m
IntercomLina S.Service booking FridayService BDC4m
IntercomRafael T.Finance pre-approvalJ. Patel9m
IntercomHana M.Trade-in photosUnassigned12m
Illustrative sample. Your Dojo is built around your own Intercom data, modules and workflows.

What flows into your Dojo

We map Intercom to the shared Dojo360 data model, sync it in both directions where the API allows, and Managed Link monitors the connection so it keeps working.

Before and after

Intercom on its own

Customer conversations are spread across personal phones and inboxes, and leave when staff do.

Intercom in Dojo360

Every conversation lands in the Unified Inbox, linked to the customer and the deal.

What your brand gains

Modules Intercom powers

Once connected, Intercom data is available to these parts of the Dojo straight away.

More in Messaging & Web Chat

See all integrations

Intercom and its logo are trademarks of their respective owner. Use here identifies compatibility only and does not imply endorsement. See third-party trademarks.