Messaging & Web Chat

Birdeye, centralized in Dojo360

Birdeye keeps doing what it does best. Dojo360 brings its reviews and listings into the same back office as every other system you run, so your team works from one record, one set of numbers and one inbox.

Add Birdeye to my build Talk to an integration specialist
Dojo360, powered by The Ninjaz GroupSample Motor Group
BirdeyeBirdeye synced

Unified Inbox

Conversations from Birdeye next to every other channel · refreshed 32 seconds ago

Open threads
214-6%
First reply
3m 48s-41%
Resolved today
386+9%
Unassigned
12+4
ConversationsActualForecast
Routing
  • BirdeyenowNew message routed to A. Haddad by vehicle interest
  • Pipeline1mThread linked to deal Prado VX
  • Automations3hAfter-hours auto-reply sent
Threads from BirdeyeLive
CustomerTopicOwnerWaiting
BirdeyeOmar K.Is the Prado still available?A. Haddad1m
BirdeyeLina S.Service booking FridayService BDC4m
BirdeyeRafael T.Finance pre-approvalJ. Patel9m
BirdeyeHana M.Trade-in photosUnassigned12m
Illustrative sample. Your Dojo is built around your own Birdeye data, modules and workflows.

What flows into your Dojo

We map Birdeye to the shared Dojo360 data model, sync it in both directions where the API allows, and Managed Link monitors the connection so it keeps working.

Before and after

Birdeye on its own

Customer conversations are spread across personal phones and inboxes, and leave when staff do.

Birdeye in Dojo360

Every conversation lands in the Unified Inbox, linked to the customer and the deal.

What your brand gains

Modules Birdeye powers

Once connected, Birdeye data is available to these parts of the Dojo straight away.

More in Messaging & Web Chat

See all integrations

Birdeye and its logo are trademarks of their respective owner. Use here identifies compatibility only and does not imply endorsement. See third-party trademarks.